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1.4 Based on 104 reviews
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  • Customers like
    • Turning them into the better business bereau 8
    • Being royaly screwed 4
    • Quickness that it is sent 3
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    • Failure and refusal to deliver 13
    • Customer service is worse i have ever experienced 7
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moneygram not paying your transfer,and causing you to wait 3 to 10 days for a refund.the limited amount of money you are allowed to send in one month is $3,000.00,i only send $270.00 in one month and they said that i can not send any more, they will refund the transaction.3-10 days before i get it back into my account.there excuse is i have sent to much money to one person, and they said they can see that this person has received too much money... Read more

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Bought tickets to a festival from a person located in Maryland. Gave seller my address and phone number so they could FedEX my tickets. Spoke with the seller several times. The agreed to plan was for the seller to FedEX me the tickets, and I would send them $470 via Money gram (They insisted on using Money gram). I went to Money gram and put $470 on account for my tickets. I was given a Reference Number to give to my ticket seller once my... Read more

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I received a money gram as a birthday gift for $50 but forgot I had it. When I went to cash it, it was declined. It was not too long after it expired. My mom is not aware on how to look up reviews. Had she known about how bad money grams service is, she would have never used them. I have no advised her to never use money gram again. I spoke with a customer service person at money gram who advised me that it had expired and they would give me... Read more

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Went to walmart to cadh a money order my mom had goven me for a sec deposit. The place i was putting the sec deposit down on was cheaper then the money order. They told me i could not cadh it eoth out the receipt. Im like seriously?? My mom lives in chicago dude. Too irritated.

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I had a history of sending a family member 200. to 250. dollars w week to assist in school living expenses. With no warning or prior notice they denied the last two transactions.Getting the run around going to different locations and being given no reason why transaction was denied. I call and get put through 30 minutes of phone delays getting bounced from one representative to another. They finally state they needed to verify who I was the... Read more

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On line request- was approved! " go get your gram thankyou, etc etc on line- Got All my info! I mean ALL personal data! Asked questions on line that only i could answer/ passed everything - website said Approved! Go get the money gram/ And when we did! Store machine said contact cust And i did- Was a 200 dollar gram order Akready approved- Cust service lady asking what is it for? Who is it for? Why she needs it? OMG! Mom? Im a 55 yr old... Read more

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Don't ever in your life get one at Walmart the lady told my girlfriend to fill out the form meaning the MoneyGram then all the sudden she couldn't cash it because it was written on what we brought back the original receipt so then they end up putting something so I can't cash it anywhere if it wasn't a woman behind the counter out of punched him in the *** face this is the reason why I use cash hand don't deal with banks and *** now they... Read more

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Moneygram stole almost 4k from me. They sent me the picture of the fake ID. They questioned me like I was a criminal. I want my money now. I will contact the world until I get my money.

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I sent $1500 My name is Oscar galan Reference number 91664372 We don't know what's going on I have being calling no answer For 45 minut so many times waiting call My phone 414 364-7605

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They took $3375 (+$137 fee) CASH, told me it would be available to the receiver in ten minutes. When the receiver showed up they told him to tell me to call them. I did. After ten minutes on hold and two managers and lots of questions, they said I needed to return to the moneygram location and have them call me. I returned to the post office where I got it, and they called. Moneygram asked them questions for ten minutes, then asked me questions... Read more

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