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1.5 Based on 91 reviews
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  • Customers like
    • Turning them into the better business bereau 7
    • Being royaly screwed 2
    • Quickness that it is sent 2
  • Customers don't like
    • Failure and refusal to deliver 12
    • Not correcting problems 7
    • Customer service is worse i have ever experienced 6

Just want to give everyone a warning about using money gram. If you ever need to cancel a money gram sent, forget about getting your money returned to you. Quick breakdown: 12/24/15 send $100 to daughter for xmas through money gram 5/8/16 happen to log onto my money gram account (I only use it once or twice a year) and notice the above mentioned money was never picked up. I contact my daughter and ask about. She says she completely forgot about... Read more

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F@@@ing company. Scambags don't even have a phone number in the USA. Only people you can talk those poor know nothing South Americans If anybody have ph num. for MG USA? Scam bag F@@@ing company. Scambags don't even have a phone number in the USA. Only people you can talk those poor know nothing South Americans If anybody have ph num. for MG USA? Scam bag F@@@ing company. Scambags don't even have a phone number in the USA. Only people you... Read more

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I'm so tired of dealing with outsourced customer service, not only because of the obvious economic implications and the big picture effect it has on other entry level workers in the United States, --I'm tired because it's harder to empathize with a person who has no cultural connection, and no way to understand that you don't want to explain to three different complete strangers, why you have to send money to your ex-boyfriend, who left you and... Read more

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I will never, ever, ever use this company again, they should be closed down. Seems like they exist to harass people. Took half a day to "verify" the information I put on the paper, answering the same questions over and over, being transferred over and over, holding for hours at a time. I was questioned why I was sending the money, what the receiver was going to do with it, and could someone verify that reason. I was told I couldn't use my... Read more

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I hate money gram with a passion I were to the bank yesterday to put money in my sisters account and to me to get money gram and come back so I went across street and and got onthe phone at with a money gram kiosk and this answer and the told me hold on I stilled on hold literally 2 1/2 hour on hold at dryer store thy give me hard time and still did take the money and the bank close so today I go to Walmart get my money there they take it and... Read more

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My mother sent a moneygram from Walmart in Illinois to me in Indiana on a Saturday. I received it on the following Thursday. I take it to my nearest Walmart where they try twice and fail to cash it.they give me a receipt with a phone number to call.I call the number they tell me to take it to a check cashiers or a bank. I take it to 5th/3rd bank.they have a *** of a time messing with it.comes back flagged by Walmart.they tell me to go back to... Read more

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On April 20, 2016, I sent money online to the Philippines. But this transaction did not go through because MONEY GRAM said there was a problem with my bank account. MG asked me for other form of payment. But I just requested to cancel the transaction. I was told I will see a charge in my bank account but not to worry because MG will not take the money. So, I figured I will see a reversal. Over 10 business days passed and nothing happened. I... Read more

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The title of this post is: Moneygram Rant! I will never, ever in this life or the next use Moneygram services for any reason whatsoever. I had the worst experience with this company. It took me and the other party 5 days to pick up funds, I rate their customer service as -10 (that's negative 10). When the funds were placed on hold for some unknown reason, I attempted to make contact with Moneygram customer service. In one instance I was placed... Read more

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everytime I go to receive money from MoneyGram Walmart to Walmart they want to put my my receiver receiving money or sending money on a review you don't want they got no business being in the middle of my business and they need to take their nose and get the f*** out Read more

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They are so rude!!!!! And they think everybody wanna steal them for whateverver reason that I don't know!!! *** them!!!!! Add comment

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