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I bought a money gram for $50 and it got lost somehow and I was compensated $32 for the $50 I spent plus but I paid for the money order. It is amazing that they can charge a required processing fee when the problem is there is and not mine I paid for the money order...
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1.0
#1147404
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sent some money abroad i spelled receivers name wrong its a similar sounding name even with the letters in correct order so the receiver could not collect when we both contacted Moneygram, moneygram told the receiver "its the senders responsibility to return to the...
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Countesthorpe, England
I didn't like
  • Utter stupidity
#1138546
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I understand that Money-gram is working hard to keep people from being scammed but what they don't realize is that their new way of doing things leaves people at risk. Today I went to my local moneygram center here in the USA and went up to the kiosk and was told I...
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#1135813
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Moneygram - Shitty phone service

Moneygram
#1139834
5.0
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Every time I call I can never ever ever talk to a representative I need to speak to someone in regards to why I cannot send to Africa anymore I can send to the people I already have on there but I cannot add any names when I go to CVS it is ridiculous I know the people I am sending to so I don't understand why you all have stopped it ridiculous
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Moneygram ignores my problem

Moneygram
#1138828
3.0
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Oct . 13,2017. I sent $100 to Akpoguma E. Felix in Nigeria The money was not paid to the receiver. I have called moneygram numerous times . They hang up on me, saying theyre checking into it. I want my money refunded to me, or im making a report to the Better Business Bureau.
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Moneygram - Want to.change name on.money gram

Moneygram
#1135768
4.5
Details
Sender passway on sunday is name was michael ekka. And wife name suchita ekka and the ref number 93626433 please i just want to.change michael ekka to nughma mukhtar ahmed
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Moneygram - Stupid service

Moneygram
#1132481
1.0
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The deny me from sending money to my family , i have been send8ng them money for over 10 years , now moneyshit says they dont feel secure , oh yeah??? It took you 9 years to figure it out ? One more thing , hire people who speak proper english .
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am very sad and very upset with your poor service and was of time been at the bank to receive some money my uncle send for me to pay my school fees and due to that i was deny to write my examination which was important . they cancelled the transaction and also has...
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#1127384
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In August of this year my rent a money order from from money gram was stolen from the outgoing mail box . I call money gram the mo had not been cashed. I completed the form mailed it off. Here 2 months later they still have not received my requests I had to send...
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1.0
#1125858
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I use moneygram 2-3 times a week to send money to employees. I tried to send money online and the error message came up and said call .I called and spoke with a very rude person India that was unable to give me an explanation or a number to speak with someone, however...
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Anonymous
Leisha 9

Horrible. Close online accounts randomly with no explanations.

2.3
I didn't like
  • Unexplained refusal of service
  • Customer service was no help at all
#1125814
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after you submit all of your information they tell you that their security process system did not feel comfortable with the process and so they declined my transaction. Not only did they decline my transaction they deleted my account saying I can't use the moneygram...
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#1115997
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On september 25 i was informed by carrington that my payment was returned to money gram. Upin inveatigation i found that 2 payments were returned to moneygram but not to me. The reference numbers are28697083 and38444442. The amounts were $725 and $250. I called...
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1.4
#1113636
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went to 4 offices. 2 didn't have $500 dollars,, After presenting my passport, they wanted to know, if I was married,, was I retired?? what is your address, what is your telephone number.. ??? I am suprised they didn't ask to draw blood.. etc... what does this matter.....
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1.0
San José, San José Province
I didn't like
  • I hated it
#1110367
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I've been sending money to my daughter to help her along one day out of the clear blue she couldn't get her money it came out of my bank account I called MoneyGram customer service they told me all the sudden I exceeded my limit for my area to send money! Are you...
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#1106441
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