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took my money and wont let recipient pickup...had to call and MoneyGram said 'they weren't comfortable about tranaction'. Now they say it will take 3-10 days to get $$ back. When asked where they were located...Central America! (website says Minn or Mich) Don't trust...
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I didn't like
  • Avoid them
  • Failure and refusal to deliver
  • Customer service is worse i have ever experienced
#1052690
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It occurred on Saturday 22nd of April. I put an item for sale on gumtree and was conned through fake paypal confirmations to use moneygram as a way of transferring money to a courier service. I later found out I was conned and because moneygram only offered cash...
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Anonymous
Anonymous

You are responsible for screwing up by using MoneyGram in the first place. It's like sending cash and you will not get it back. Blame yourself.

1.0
#1040294
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4 hours searching for a place and several calls to Moneygram customer service. No one knows where I can cash a Moneygram money order. Oh customer service can look up the number and see it is valid but doesn't know where it was purchased. Customer service only solution...
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#1036307
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Moneygram Money Order Review

Moneygram
#1032967
This company is headed by crooks. You call corporate office, you get the voice mail only. Calls are never returned I have two money orders over $1200 which they don't want to cash. I need to file complaint to consumer affairs deoartment
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Moneygram Money Transfer Review

Moneygram
#1030601
1.4
No one there can answer your questions I was told no one above a supervisor what kind of place is this. They can't tell you why you can't send money either
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Moneygram Money Transfer Review

Moneygram
#1028826
2.4
They will not let me send money online. I have good credit, VA vet, good cc's, etc. They won't fix it.
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Moneygram Money Order Review

Moneygram
#1024484
1.0
Horrible. Told to call phone number. Lady asks the most intrusive questions and on top of it tells me I have never met my friend. Would not let me speak to supervisor nor would she provide me with a employee number or identifying id to report with complaint. Will NEVER EVER use them and infact will share my experience with their stock holders.
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Moneygram encounter. Never again! When I tried to verify, why the money that I sent to my brother (in Spain) was not available for pick up, I was interrogated. I was on the phone for 49 mins! What  a horrible experience with a moneygram  agent. I was asked what is the...
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1.0
#1017094
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We purchased a money order for $75 plus the fee 6 years ago from the local WalMart. We lost the money order and recently found it in. We sent it in to the company, asked for a refund - sending in the original m.o. voided and receipt for it. They did not have to look up...
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offconsumerpissed
offconsumerpissed

I'm very shocked you got any money back for "losing" a money order six years ago.

1.0
I didn't like
  • Overcharged processing fee
#1016768
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I have never used this service prior to today. I called, asked how long it would take for the recipient to get the money. I was told ten minutes. It cost me almost $100 to send the money. I called the recipient to say it had been sent. It was crucial to get the money...
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1.0
I didn't like
  • Stupidity
  • Incompetence
  • Bad customer service
#1015209
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Moneygram has been sued for money laundering and 28 employees admitted to being part of it but they weren't fired. The company was fined $100,000,000.00 but they still continue to be apart of scams. We sent $2000 to an individual to buy a dump trailer. The money was...
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1.0
#1008889
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i have sent money to various friends and relatives using moneygram for about a year now. Recently they started to security check my transactions, then on Saturday they closed my account - no warning and no explanation. None of my transactions were fraudulent or illegal...
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1.2
I liked
  • It looks cheap
  • Being royaly screwed
  • Quickness that it is sent
I didn't like
  • Customer service outside the us
  • Terrible customer service
  • Do not address your specific issue when you call
#1007770
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My family members sent me $1000usd via moneygram Feb. 1, 2017 to Accra, Ghana, where I am here on vacation with my husband. Moneygram gave me a questionable reference number to begin with because the bank teller informed me the number was incorrect. I showed him the...
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1.0
#1004471
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i had to wait 3 days for moneygram to put their service back on line, when it was up i went to my local cvs to send money to thailand to pay for airline tickets . i had already called moneygram on their posted customer service phone #, of course no one answered, so i...
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2.9
#1003318
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