Hafiz I Xqo

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Verified Reviewer
| map-marker Jeddah, Mecca Region

To get my money back

MoneyGram - To get my money back
I did an international transaction on 21st November from Saudia Arabia to Pakistan and haven't received the money yet in my bank account and I want the money back. I transfered them by moneygram and I get the my Pakistan bank account's statement but didn't receive my money yet so I want to cancel this transaction and want my money back.
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Sadok H

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Verified Reviewer

MoneyGram was not received from 13 dicembre 2002 till now

MoneyGram was not received from 13 dicembre 2002 till now

Hello

I sent 250 euro to my parent in jail in Paris-France , I sent this money in 13 of dicembre 2022 till today was not received by my parent and still in bank.

Here I put this recipient of MoneyGram I sent in 13 of dicembre 2022:

Grazie per aver utilizzato MoneyGram!

Il tuo trasferimento di denaro è stato inviato con successo e sarà depositato come indicato sul conto o sul portafoglio elettronico del beneficiario.

MoneyGram International Limited

SRL, Rue Joseph Stevens 7, BE-1000

Bruxelles, Belgio

80008****

moneygram.it

INVIO MONEYGRAM

Questa transazione è soggetta ai termini e alle condizioni MoneyGram.

Data: dic 13, 2022 17:45:00 PM CET

Informazioni sul mittente

MoneyGram Plus:205704****97

Nome:Sadok Harrabi

Telefono:389 495 ****

Indirizzo:6 Via San Rocco

Calolziocorte, LC 23801

Italy

Informazioni destinatario

Nome:Soufien Abdellaoui

Destinazione prevista:Francia

Opzione di ricezione:Conto deposito

Conto del beneficiario #:****7929

Informazioni sulla transazione

Numero di riferimento:6405**** (Usato da MoneyGram per il tracciamento)

Data disponibilità presso la destinazione prevista:19-Dec-22 (possono essere disponibili anche prima)

Debito su carta:Visa **** **** **** 0916 04/2026

Tasso di cambio:1 EUR = 1,0000 EUR

Importo trasferito:250,00 EUR

Commissione di trasferimento:+ 0,00 EUR

Tasse di trasferimento:0,00 EUR

Costo totale:250,00 EUR

Importo ricevuto:250,00 EUR

Altre commissioni:0,00 EUR

Altre tasse:0,00 EUR

Importo totale ricevuto:250,00 EUR

Il destinatario può ricevere un importo inferiore a causa delle commissioni o degli offset applicati dallistituzione finanziaria del destinatario o di qualsiasi tassa estera che possa essere applicabile. Inoltre, le restrizioni imposte dal governo sul territorio o sullo stato destinatario previsto possono avere ripercussioni sul trasferimento.

In aggiunta alla commissione applicabile alla transazione, possono altrettanto essere applicabili le differenze dei tassi di cambio. La valuta viene convertita a un tasso di cambio impostato da MoneyGram o dai propri agenti. Consulta i termini e le condizioni, oppure chiama MoneyGram al 80008**** per ulteriori informazioni sul cambio di valute

Le tempistiche relative alla disponibilità del denaro sono soggette al Paese di destinazione, agli orari delle banche e alla conformità ai requisiti normativi.

Se utilizzi i nostri servizi per indirizzare il trasferimento a un conto bancario o a un altro conto analogo, accertati che le informazioni del destinatario, incluso lindirizzo e-mail de del destinatario, il numero del conto bancario, lidentificatore dell'istituzione bancaria, altri dettagli su conto o banca siano accurate e corrette prima di effettuare linvio. MoneyGram non è responsabile per perdite derivanti da errori di inserimento di numeri di conti bancari, identificatori di istituzioni bancarie, indirizzi e-mail, altre informazioni necessarie per i conti correnti.

Puoi annullare questa transazione online salvo che i fondi siano stati prelevati, depositati o inviati.

Se annulli l'operazione entro 30 minuti dal pagamento otterrai il rimborso dell'intero importo. Per gli annullamenti effettuati oltre 30 minuti dal pagamento ed entro 180 giorni ti verrà rimborsato soltanto l'importo inviato, escluse le commissioni. 2020 MoneyGram. MoneyGram International SRL, Rue Joseph Stevens 7, BE-1000 Bruxelles, Belgio.

MoneyGram International SRL è un istituto di pagamento autorizzato e regolato dalla Banca nazionale del belgio. Registrazione presso la Belgian Crossroads Bank for Enterprises numero 0671.690.653.

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Loss:
$250

Preferred solution: Full refund

Anonymous
map-marker Toronto, Ontario

Complain against staff

Staff not proper with moneygram directed me to another post office as she did not know how to use the money gram steeple hill post office staff namely kim in Pickering Ontario
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Lonnell Hnl

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Verified Reviewer
| map-marker Arlington, Virginia

Refund money

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More than 2 weeks but don't get the refund. Can't reach the customer care person. Need refund for the canceled transaction
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Anonymous
map-marker Trinidad, Colorado

Меня заблокировали

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MoneyGram - Меня заблокировали
MoneyGram - Меня заблокировали - Image 2
I've been writing to you for a couple of months in a row, calling you and so no one has solved my problem, I'm blocked, I can't send money to my family
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Leandro C Cfu

Reclamo

naciones Ud.nidas &es;!--fuente>envío What hipoea METROÉxico ya hace 2 aaños ynunca se pudo cobrar y tampoco lo reembolsaron
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Pros:
  • Ninguna ventaja
Cons:
  • Muchos pro y contras
Resolved
Agnes N Soc

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Verified Reviewer

Resolved: I sent money to my niece who is sick since yesterday afternoon for her to buy medicine up till now she still hasn’t received the money. Should she die before the money gets to her?

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Updated by user Nov 20, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 05, 2023
Since yesterday afternoon that I sent money to my niece who is sick she has not received it yet. Why
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Preferred solution: Deliver product or service ordered

Jemima Kcj

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Verified Reviewer
| map-marker London, Ontario

Change name of reciever

Had to change the name accidentally put the middle name in the first name box, customer service was great and it was done in less than 3 mins really great customer service
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Pros:
  • Great and easy to use
Cons:
  • No cons

Preferred solution: It was taken cared of

Allannah Vis
map-marker Las Vegas, Nevada

Need to speak to someone

Your automatic system give same question which is not what I want. I need to speak to a customer service not to a machine
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Rockelle Klg
map-marker Montreal, Quebec

Virement non reçu

Bonjour, cest urgent svp . Depuis hier je devais recevoir un virement de 975.79 CAD en ligne par moneygram sur mon compte bancaire et jusquà présent je nai rien reçu alors que je nen ai besoin maintenant pour payer mes factures. Je suis disponible en appel tout le temps.
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Nekeisha S

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Verified Buyer
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Verified Reviewer

Love moneygram

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Love moneygram
Love moneygram - Image 2
Love moneygram - Image 3
I cant collect my funds and its a gift from my dad and this sad that I have using moneygram for so long now its like am being blocked for no reason
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Pros:
  • Get money fast good service fast and convenient
Cons:
  • Customer service gives stock answers

Preferred solution: Deliver product or service ordered

User's recommendation: It’s lovely to use

Samin K Ytu

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Verified Reviewer
| map-marker Khobar, Eastern Province

Not recive monye

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MoneyGram - Not recive monye
MoneyGram - Not recive monye - Image 2
I am leaving in saudia I am farward Monye to Pakistan in monygaram but pakistan Bank not show monyee
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User's recommendation: Tariq khan

Jonson j Krj

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Verified Reviewer
| map-marker Richardson, Texas

Refund

MoneyGram - Refund
I've sent money to my family on 05 june 2023 tongue wrong spell name an the money haven't been picked up and i haven't been resent back my transaction. Please help me get back my money.
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Leander Eqy
map-marker New York, New York

My account

Im trying to send some money to my wife I dont know what is the problem please let me know if are why i cant send
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Resolved
Christopher P Xqj

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Verified Buyer
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Verified Reviewer
| map-marker Melbourne, Victoria

Resolved: To refund my money my family needs the money please return immediately thank you

MoneyGram - To refund my money my family needs the money please return immediately thank you
Updated by user Oct 09, 2023

Company fixed the issue and I have been provided with full refund.

Original review Oct 09, 2023
The money gram cancel my transaction and my money hold ,i dont know what happen please return my money.please my doughter have sick.
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Loss:
$1420
Pros:
  • Last send my money very quick
Cons:
  • Hard to get a timely refund

Preferred solution: Full refund

User's recommendation: Money gram

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