Chabelita J

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Verified Reviewer
| map-marker Mabinay, Central Visayas

Im pissed!

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My uncle sent me money 2days ago. until now I haven't recieve anything yet into.my bank account. Can you please take an action immediately.
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User's recommendation: do not used moneygram. Its not good service

Smita L
map-marker Pasco, Washington

To have issues sending money.

Im trying to send money india to my family....the store saying freez my account...snd I try to diff store..its same thing...have issue blocking my account its been almost 3yrs aho ...I send email them ...talk to HR complain...but no one slove the my issue...these time anyone can take action ...abt my openings my freezing ..and blocking account active so I can send money to my family...so I can be happy Happy Happy
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Fort-De-France, Fort-De-France

Trouble making a payment to a blocked individual

I tried making a payment to an individual in St. Lucia but the moneygram service which I went to in Martinique said that the person is blocked... I told the person to find out from St Lucia why but they said I am the one to make the call to the international site so I'm hoping to get a feedback as to why this person is unable to receive money thank you in advance
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Anonymous
map-marker West Buechel, Kentucky

Refund I need

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Yes haven't got my 300 refund yet I lost my receipt and references number I have to wait for money gram to process
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User's recommendation: don't lose your receipt

Gohar A Hxz

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Verified Reviewer

Payment not been received

My name is Gohar Ali Butt. My id # 34603-1****60-5 I am from Pakistan. My client and relatives are trying to send me payment via Money Gram. It's been processed always. But when I tried to Recieve payment from bank and other money gram local offices in Pakistan. It's been rejected by money gram and payment refund back to sender. Kindly let me know the issues please regarding it.
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Preferred solution: I need to know status of my name in money gram as didn't get payments from other countries.

User's recommendation: Didn't get any rey from them yet.

Anonymous
map-marker Lagos, Lagos

No I did not

I did not receive any positive feedback since that day and I didn't get the money again, and I really need the money now
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Anonymous
map-marker The Bronx, New York

I need to know why I am flagged

I went to Jamaica for a funeral and I ran out of cash. I asked my brother to send me $100. When I went to collect the money I was told that money gram refused to relinquish the money. My question to you is, why!!! Id be happy to resolved this as Im doing some farming back home.
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Rachel J Wgr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Riverside, California

Moneyorder

MoneyGram - Moneyorder
I made a mistake in the purchaser section. Instead of writing my name down, I wrote down the address of where the money is being depositing, too. How could I fix this mistake? or what should I do before depositing it into that person account?
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Preferred solution: Can I just use a red pen to cross out the mistake and just wrote my.name in the purchase section and hand it to my bank for deposit.

Anonymous
map-marker Fort Lauderdale, Florida

Charlesbenning1009@***.com

I did the paperwork that was required on the computer and I still haven't received my refund. Why is that ?
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Khalil F Usz
map-marker Hamtramck, Michigan

I’m not able to send money internationally.

I have been using MoneyGram to send money internationally for my family for years. A few years ago I sent money, but it was stopped and since then I havent been able to use MoneyGram again. I need to fix it so I can use it again. I need to know how to fix it so I can send money to my family.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Redding, California

Money didn't delivere to Ukraine which were send 6 days ago

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Problem was due to inability of recipient to pick up cash in Ukraine due to war. Money gram solved the problem very quickly and efficiently. Transfer was canceled and money were back in my back account on the next day.
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Phil J Epo
map-marker Philadelphia, Pennsylvania

Money not been received from International Banks on time!

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Money needs to be given to receivers on from banks and stop blocking our names and accounts for years! Thanks.
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Preferred solution: Let the company propose a solution

User's recommendation: I recommend easy access for your own money!

charles m Shl

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Verified Reviewer
| map-marker Upper Darby, Pennsylvania

My History

l need my moneygream history because I need mine ducument to be process from moneygream, this history to work on between me n the gov.
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User's recommendation: good

Brittany T Ods
map-marker San Bernardino, California

Question

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Horrible customer service. Blocked transaction, huge inconvenience for me and my family!! Im very disappointed and will never use those service again!
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Cons:
  • I dont like their customer support

Preferred solution: Let the company propose a solution

Mishka B

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Verified Reviewer
| map-marker Seattle, Washington

Money can't be picked up

I'm very disappointed after doing business with you guys for over 13 years this is how you treat a valid customer. I send money to my sister like I always do for my nephew's birthday and she could not picked it up. Don't know if I'll continue to do business with you guys anymore and on top of it I can't get back my money until 10 working days.
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