Moneygram Phone Numbers and Emails

Toll-Free Number:

  • (800) 926-9400

Customer Service:

  • (800) 866-8800
    Report suspecious transaction (For Agents)
  • (800) 922-7146
  • (720) 362-5024

Report Fraud:

  • (800) 955-7777
  • +86 400 813 9919
    China
  • +3 380 598 0072
    France
  • +39 080 008 9752
    Italy
  • +31 800 020 5926
    Netherlands
  • +3 490 090 0383
    Spain
  • +4 620 120 3200
    Sweden
  • +44 800 026 0535
    UK

Business Customer Service:

  • (800) 723-9777

Moneygram Emails:

Customer Service
Investors/ Franchasing
Agent Compliance Resource Kit
Legal
Privacy Inquiries, US Law Enforcement
More phone numbers and emails Less phone numbers and emails

Moneygram Contact Information

Moneygram Website:

Moneygram Help Center:

Corporate Office Address:

MoneyGram Payment Systems, Inc.
2828 N. Harwood Street
Dallas, Texas 75201
United States

Other Info (opening hours):

Other Locations:

1550 Utica Ave S,

St. Louis Park, MN 55416, US


800 Waterford Way, Suite 450,

Miami, Florida 33126, US


980 N Michigan Ave, Suite 1429,

Chicago, Illinois 60611, US


85 Queen Victoria Street, 1st Floor,

London, England EC4V 4AB, GB


Rue Joseph Stevens 7, Floor 8,

Brussels, Brussels Region 1000, BE


Junghofstraße 26 ,

Frankfurt, Hesse 60311, DE


17A Nicolae Balcescu Boulevard, 3rd Floor,

Bucharest, 011141, RO


318, Mesogion Avenue & Kondilaki Street,

Athens, GR


Dubai Airport Free Zone Authority, Building 5WB, Suite 643,

Dubai, AE


Calle Campos Elíseos 223, Piso 9,

Mexico City, Mexico City 11560, MX


Edificio Lima Central Tower,

Av. El Derby No. 254, Suite 2508 & 2509,

Lima, PE


Additional Phone Number:

Report Fraud 02129759265

Claim this business

Customer Service Rating and Reviews

1.6 / 5
Poor
Pissedconsumer3741232
Okay thanks you
4.4

Very good customer service and always friendly staff at all the time
Have a great day thanks you
Great

AAMIR I Udq
Complaint regarding Block my Remmittance to my Sick Sister in Pakistan.

Dear Sir,
I would like to file a complain that I was denied to send money to my sick old sister in Pakistan.
My name is Aamir Iftikhar USA California ID D173**** Address: 11934 Acacia Ave...

Summary of Moneygram Customer Service Calls

32.9K TOTAL
CALLS
04:40 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moneygram Customer Service?

Payments and Charges Question:

  • “I want to correct a transaction”
  • “Querying a transaction”
  • “Trying to pay a bill”

Request for Information Question:

  • “I need help with my refund”
  • “Need to find out about transaction”
  • “Question regarding refund”

Account Question:

  • “Because I'm locked out of my account”
  • “Account”
  • “My account messed up”

Refund Question:

  • “Refund money”
  • “Refund”
  • “Keep refunding back my money to sender”

Activation/ Cancellation Question:

  • “My money was canceled”
  • “I need to cancel money send and send to someone else”
  • “Money order cancel”

Shipping and Delivery Question:

  • “Tracking payment”
  • “Money not received”
  • “Money transferred not recieved”

Return/ Replace Question:

  • “Exchange rates”
  • “Replacement money order”
  • “Haven't received my replacement”

Product/ Service Question:

  • “Money order machine broken wont print money orders”
  • “Money order and money gram machine is down”
  • “I'm trying to send money is not workingI”

Staff Question:

  • “Customer service”
  • “I need to get money sent to me tonight but the wallmart closed its service down early and i neex to see if i can get the money sent to me put on my card”
  • “Can't get money gram it said to contact customer service”

Cards Question:

  • “I want to change my card online”
  • “Try it o send from cardt to card”
  • “Money taken off my card”

Website/ Application Question:

  • “App problems”
  • “App not working”
  • “Website does not work for a replacement”

Employment Question:

  • “Had moneygram check when tearing stub off i tore off the electric co said i had to purchase anothermoney order im i able cash it at all”
  • “Can you use unemployment card”
  • “Because i lost my Money Order but i have my Stub for the Actual Money order”

Other Question:

  • “I need to change the name around please..”
  • “To change receiver surname”
  • “Why MoneyGram won't allow me to send money?”

About

Top Moneygram Services

Money Transfer, International Money Transfer, Customer Care

Top Moneygram Products

Account, Website, Atm Machine

Moneygram Pros and Cons

Pros: Turning them into the better business bereau, Reliability and ease of use, I use to like it because it was handy sending money from my home, Speed of transaction, Quickness that it is sent

Cons: Customer service, Customer service was no help at all, Not correcting problems, Failure and refusal to deliver, Unexplained refusal of service

Related Companies

Alibaba Group, Aliexpress, Lazada Malaysia, Lazada Philippines, Alibaba

Summary

MoneyGram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. MoneyGram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company.

Moneygram reviews and complaints

Moneygram is ranked 44 out of 254 in Cash Services category

Area Served

Asia, Worldwide, USA, Other, Europe

Payment Methods

MasterCardVISA

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