Moneygram Phone Numbers and Emails

Toll-Free Number:

  • (800) 926-9400

Customer Service:

  • (800) 955-7777
    in Spanish
  • (800) 866-8800
    Report suspecious transaction (For Agents)
  • (800) 926-9400
  • (800) 922-7146
  • +44 808 234 1093
    UK

Report Fraud:

  • (720) 362-5024
    Report Suspicious Or Unusual Activity (Canada Agents)
  • +86 400 813 9919
    China
  • +3 380 598 0072
    France
  • +39 080 008 9752
    Italy
  • +31 800 020 5926
    Netherlands
  • +3 490 090 0383
    Spain
  • +4 620 120 3200
    Sweden

Business Customer Service:

  • (800) 723-9777

Moneygram Emails:

Customer Service
Investors/ Franchasing
Agent Compliance Resource Kit
Legal
Privacy Inquiries, US Law Enforcement
More phone numbers and emails Less phone numbers and emails

Moneygram Contact Information

Moneygram Website:

Moneygram Online Chat:

Corporate Office Address:

MoneyGram Payment Systems, Inc.
2828 N. Harwood Street
Dallas, Texas 75201
United States

Other Info (opening hours):

MoneyGram International SPRL

Rue Joseph Stevens 7

1000 Bruxelle


Other Location:

3940 S. Teller Street,

Lakewood, CO 80235


6701 Parkway Circle,

Brooklyn Center, MN 55430


1550 Utica Ave S,

St. Louis Park, MN 55416


Additional Phone Number:

Report Fraud 02129759265

Edit Business Info

Moneygram Rating Based on 770 Reviews

Rating details

1.9
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Moneygram Customer Service Calls

20.7K TOTAL
CALLS
04:31 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moneygram Customer Service?

Payments and Charges Question:

  • “ABOUT TRANSACTION”
  • “My transactions were cancelled”
  • “TransactionTra”

Request for Information Question:

  • “Checking statis”
  • “Asked questions”
  • “Need help with a money transaction”

Account Question:

  • “Cannot login”
  • “Cannot create my account”
  • “I want to know why I've been blocked”

Refund Question:

  • “Refund”
  • “Refund money”
  • “Refund not received”

Activation/ Cancellation Question:

  • “Money that was sent then canceled did not go back”
  • “To cancel transaction”
  • “Cancel a transaction”

Shipping and Delivery Question:

  • “I sent money to my family And they didn't receive it”
  • “Receiverdid not get money they said reference # is wrong”
  • “Money not received”

Return/ Replace Question:

  • “To change a name on a transfer”
  • “Changing name”
  • “I accidentally ripped my money order trying to see if I can get a replacement”

Product/ Service Question:

  • “I lost my paperwork”
  • “Trying to sign up online and it is not working”
  • “I'm trying to send money is not working”

Staff Question:

  • “Need money gram service in a CVS”
  • “Bad customer service”
  • “Speak to someone in customer service”

Cards Question:

  • “To put money back on my card”
  • “MoneyGram card”
  • “The receiver lost her identity card”

Website/ Application Question:

  • “App issues”
  • “App problems”
  • “Mon application MoneyGram ne marche pas je ne comprend pas”

Employment Question:

  • “Can you use unemployment card”
  • “Because i lost my Money Order but i have my Stub for the Actual Money order”
  • “Just uploaded my stub for replacement”

Other Question:

  • “Problem sending money”
  • “Not letting me send money”
  • “I need to correcting the reciever's name”

About

Top Moneygram Services

Money Transfer, International Money Transfer, Customer Care

Top Moneygram Products

Account, Website, Atm Machine

Moneygram Pros and Cons

Pros: Turning them into the better business bereau, Reliability and ease of use, Quickness that it is sent, Fast, Speed of transaction

Cons: Terrible customer service, Customer service was no help at all, Not correcting problems, Failure and refusal to deliver, Unexplained refusal of service

Related Companies

Alibaba Group, Aliexpress, Lazada Malaysia, Lazada Philippines, Alibaba

Summary

MoneyGram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. MoneyGram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company.

Moneygram reviews and complaints

Moneygram is ranked 41 out of 276 in Cash Services category

Area Served

Asia, Worldwide, USA, Other, Europe

Payment Methods

MasterCardVISA

Edit Description

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