Moneygram Phone Numbers and Emails

Toll-Free Number:

  • (800) 926-9400

Business Customer Service:

  • (800) 723-9777

Customer Service:

  • (800) 955-7777
    in Spanish
  • (800) 866-8800
    Report suspecious transaction (For Agents)
  • (800) 926-9400
  • (800) 922-7146
  • +44 808 234 1093
    UK

Report Fraud:

  • (720) 362-5024
    Report Suspicious Or Unusual Activity (Canada Agents)
  • +86 400 813 9919
    China
  • +3 380 598 0072
    France
  • +39 080 008 9752
    Italy
  • +31 800 020 5926
    Netherlands
  • +3 490 090 0383
    Spain
  • +4 620 120 3200
    Sweden

Moneygram Emails:

Customer Service
Investors/ Franchasing
Agent Compliance Resource Kit
Legal
Privacy Inquiries, US Law Enforcement
More phone numbers and emails Less phone numbers and emails

Moneygram Contact Information

Moneygram Website:

Moneygram Online Chat:

Corporate Office Address:

MoneyGram Payment Systems, Inc.
2828 N. Harwood Street
Dallas, Texas 75201
United States

Other Info (opening hours):

MoneyGram International SPRL

Rue Joseph Stevens 7

1000 Bruxelle


Other Location:

3940 S. Teller Street,

Lakewood, CO 80235


6701 Parkway Circle,

Brooklyn Center, MN 55430


1550 Utica Ave S,

St. Louis Park, MN 55416


Additional Phone Number:

Report Fraud 02129759265

Edit Business Info

Moneygram Rating Based on 669 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of Moneygram Customer Service Calls

15.1K TOTAL
CALLS
04:25 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moneygram Customer Service?

Payments and Charges Question:

  • “Issue with a transaction”
  • “Payment”
  • “Transaction issue”

Request for Information Question:

  • “Checking about one transaction”
  • “I sent money to my cousin to Ukraine and they Money gram ask my confirmation”
  • “Can I send money over the phone”

Account Question:

  • “Standin account also can i send money to morocco”
  • “Blocked account”
  • “Set up my account”

Refund Question:

  • “Refund money”
  • “Money orders refund”
  • “Money wasn't picked up Want to be refunded”

Activation/ Cancellation Question:

  • “Cancelar envío”
  • “Cancel money transfer”
  • “Reason for canceled transaction”

Shipping and Delivery Question:

  • “Undelivered transaction”
  • “Delivery”
  • “Tracking my amount”

Return/ Replace Question:

  • “Letter Re return of my money”
  • “Need to replace a no longer used credit card”
  • “Return of money”

Product/ Service Question:

  • “Damaged money order”
  • “To recover money use to buy a money order”
  • “Why I'm blocking from the system”

Staff Question:

  • “Costumer Service”
  • “I need to speak to customer service”
  • “To find why they can't pick up the money I send to Jamaica. And also why you're not picking the phone for customer service?”

Cards Question:

  • “Credit card purposes”
  • “Money did not post to my credit card i paid via moneyģram at walmart money service cennter”
  • “Can't process with card”

Website/ Application Question:

  • “Send money. Website having issues”
  • “Couldnt open the application. Mistake occurred”
  • “The website block me from sending money”

Employment Question:

  • “Can you use unemployment card”
  • “Because i lost my Money Order but i have my Stub for the Actual Money order”
  • “Just uploaded my stub for replacement”

Other Question:

  • “I can't get my money”
  • “Money situation”
  • “Name change”

About

Top Moneygram Services

Money Transfer, International Money Transfer, Customer Care

Top Moneygram Products

Account, Website, Atm Machine

Moneygram Pros and Cons

Pros: Turning them into the better business bereau, Reliability and ease of use, Quickness that it is sent, Fast, Speed of transaction

Cons: Terrible customer service, Customer service was no help at all, Not correcting problems, Failure and refusal to deliver, Disrespectful representatives

Related Companies

Alibaba Group, Aliexpress, Lazada Philippines, Lazada Malaysia, Alibaba

Summary

MoneyGram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. MoneyGram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company.

Moneygram reviews and complaints

Moneygram is ranked 39 out of 265 in Cash Services category

Area Served

Asia, Worldwide, USA

Payment Methods

MasterCardVISA

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