Moneygram Contact Information

Toll-Free Number:

  • (800) 926-9400

Customer Service:

  • (800) 922-7146
  • (800) 666-3947
  • (800) 926-9400

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Moneygram Corporate Headquarters
2828 N Harwood St
Dallas, TX 75201
USA

Social Networks:

Summary of Moneygram Customer Service Calls

351 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
04:04 AVG CALL DURATION
16% ISSUES RESOLVED

Customers Contact Moneygram to Ask about:

Request for Information:

  • “Policy questions”
  • “Can i talk to someone that speaks english about my money”
  • “Lost my receipt.need my confirmation #”

Refund:

  • “I want refund my money order”
  • “Refund”
  • “My friend has lost her ID, so I need to refund money”

Payments and Charges:

  • “Money transaction”
  • “I want to know past transactions statements from march 2017”
  • “Make apayment”

Staff:

  • “A moneygram service is refusing to send money just because they say they dont feel comefortable sending the money”
  • “Unsatisfied with service”

Return/ Replace:

  • “Been 3 months still no replacement check”
  • “Have uncashed return money order”

Account:

  • “Cannot log into account error”
  • “We want open corporate with bank linked account.”

Cards:

  • “Lost my card”
  • “Put money on card money never went to card”

Other:

  • “I would like to know why I’m block from money gram”
  • “Why am I band from sending money to my wife in Thailand and daughter in USA”
  • “Trying to sign up online”

Moneygram Rating Stats

1.5 out of 5 stars
based on 253 reviews
See all 474 reviews reviews

Rating stats

  1. 181 reviews
  2. 46 reviews
  3. 14 reviews
  4. 7 reviews
  5. 5 reviews

Rating trend

About Moneygram

Top 5 Moneygram Products

Account, Website

Top 5 Likes about Moneygram

Turning them into the better business bereau, Being royaly screwed, Quickness that it is sent, But then they rip you off, 10 minute service

Top 5 Dislikes about Moneygram

Not correcting problems, Failure and refusal to deliver, Customer service, Disrespectful representatives, Customer service was no help at all

Top 5 Related Companies

Alibaba Group, Aliexpress, Alibaba, Taobao, Tmall

Summary

MoneyGram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. MoneyGram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company.

Moneygram reviews and complaints

Moneygram is ranked 27 out of 277 in Cash Services category

Area Served

Asia, Worldwide

Payment Methods

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Moneygram Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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