Not resolved

My wife bought a moneygram at circle K for $76.00 and damaged it resealing the envelope it was in, i called moneygram and they told us they would send a claim card in the mail. After 3 months ive called back for the fourth time and now they tell me they don't mail claim cards that i have to go online and have one printed i don't own a printer so now i've got my daughter having one printed up for some reason none of the circle ks have claim cards it's goin to be an $18.00refund fee and will take up to 20days.when you do talk to aomebody at moneygram,good luck trying to understand them.I will never buy another one.

I should've just sent it on in to the water co.

And let them deal with it.moneygram sucks. They have no customer service at all.i dont know why i should have to pay $18.00for a refund when i have the money order and the stubb to it

Product or Service Mentioned: Moneygram Money Order.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Jan 31, 2017.
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