I ATTEMPTED TO SEND MONEY ONLINE TO A RELATIVE WITH THE SAME LAST NAME, OVERSEAS. I HAVE PREVIOUSLY SENT HER MONEY IN PERSON, BUT WANTED TO SAVE SOME TIME.
I ENTERED ALL MY INFORMATION, NAME, ADDRESS, DOB, BANK ACCOUNT, TRANSFER INFORMATION ETC, SET UP AN ONLINE ACCOUNT WITH MONEYGRAM. RECEIVED AN E-MAIL STATING THAT MORE INFORMATION IS NEEDED, PLEASE CALL. WHEN I CALLED, I WAS CROSS EXAMINED BY THE CUSTOMER SERVICE REP. SPELL YOUR NAME, PRONOUNCE YOUR NAME, WHAT IS YOUR DOB, WHAT IS YOUR SOCIAL, DO YOU KNOW THE RECEIVER IN PERSON, WHAT IS YOUR RELATIONSHIP WITH THE RECEIVER, HAVE YOU READ THE POLICY, WHEN DID YOU LAST SEE THE RECEIVER, ETC ETC.
MY TRANSACTION ENDED UP BEING DECLINED. WHAT A WASTE OF TIME AND VERY AGGRAVATING.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of moneygram money transfer. Moneygram needs to read this review and look into the issue (if any) according to poster's claims.