Springwood, New South Wales
Not resolved

i sent money to my husband in nigeria and my daughter, sent in 4 lots of $500, when they presented their collection numbers, they were told one lot had been picked up,??How can this be as they needed their passport and a secret word to collect their money, they had their wallet stolen and left them with no money, and they need to be back here in Australia urgently, when can they get the rest of their money as it is your mistake and not theirs, is this fraud if so we will get the fraud squad onto this if not replaced in the next 24 hrs, how can you just give money out with out checking details.the pick up no 77962276.

transaction id is 5145822.sent from Australia to Nigeria

Review about: Moneygram Money Transfer.

I liked: Quickness that it is sent.

I didn't like: Customer service is worse i have ever experienced, Reason that.

Review #733599 is a subjective opinion of a user.

Product or Service Quality
PRODUCT OR SERVICE Moneygram Money Transfer
Reason of Review / Monetary Loss money given to another person / Not specified
Preferred solution Deliver product or service ordered

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