Name's misspelling | Moneygram in Brooklyn, New York

5.0
Details
Great service issue resolved fast
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Review
#1761691 Review #1761691 is a subjective opinion of poster.
Service
Moneygram Customer Care
2.5
Details
I've been using moneygram for almost 18 years. I've just started building a house back in the Caribbean that requires a lot of money to buy building supplies and to pay workers Moneygram has now blocked me and when I phoned up to ask, they cannot give me a reason why I...
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2 comments
Broderick
#1675707

I been with MoneyGram for a few years now and they also just closed my account for no good reason. First the guy on the phone said it was a problem with my drivers license which was a lie.

Then I talked to another person there and he said that security dept said that I am a high risk !!!!

Now that really pissed me off saying that is damaging to my reputation and is defamation of my character !! I will never ever use them again now and tell everyone how bad they are to good customers.

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Review
#1471508 Review #1471508 is a subjective opinion of poster.
Service
Moneygram Customer Care
Reason of review
Poor customer service
Want to find out if I'm still flagged from sending money
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1 comment
Anonymous
#1738224

Try to send a transaction, if it doesn't go through, it means you can't. But most of the time is forever. Sorry that this happend to you

Review
#1459265 Review #1459265 is a subjective opinion of poster.
Service
Moneygram Customer Care
Reason of review
Order processing issue
1.8
Details
failed, customer service support is rude and doesn't provide a reasonable answer, there is no streaming information between representatives and no option to help customer, I was very dissapoint when they started asking me very personal information to make sure I was...
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1 comment
Anonymous
#1638401

After posting the negative comments i have been banned from moneygram, my account was canceled and i was advised bubtheir reresentative ibwill not be able to use their services ever, LOL

Review
#1449332 Review #1449332 is a subjective opinion of poster.
Service
Moneygram Customer Care
Cons
  • Worst customer service ever
  • Bad website design doesnt provide proper information
Reason of review
Problems with payment
Loss
$200
Preferred solution
Full refund
Tags
  • tranfer issues
  • Rude Agents
  • Worse Service

Can not recieve money from no one | Moneygram in Lake City, Florida

4.0
Details
Yes,only got telemarket voice
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Review
#1444657 Review #1444657 is a subjective opinion of poster.
Service
Moneygram Customer Care

Really suck | Moneygram in Mishawaka, Indiana

5.0
Details
Trying to get money over to my husband to come home , He went over nigera for work his company sent him and his crew They been stuck over there every since September.. .. he was to come home . But the Boss never paid the guys. And I have been trying to send money to keep him alive so he can eat and for medical Plus he ended up in the hospital for a week and almost died. So I had to send money for that. Than I get flagged or something. I don't know how I can help get him home now. I only have to send $1200. And he will be free to leave that country. But now I don't know what to do Cry
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Review
#1437087 Review #1437087 is a subjective opinion of poster.
Service
Moneygram Customer Care
1.1
Details
I am trying to send my mother a few pounds. I sent her money with Western Union yesterday in 2minutes through their website but there is no western union point around there. So i used moneygram today but my transaction approval never came cause they needed more...
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Review
#1428848 Review #1428848 is a subjective opinion of poster.
Service
Moneygram Customer Care
Reason of review
Poor customer service

Moneygram was not working..person could not get the money...3 days in

1.0
Details
i phoned moneygram, ask why they keep telling people moneygram is down can the clerks not check the machine when a customer wants to send or pickup..my friend and i have a child together..they told me she could not get the money because she is a scammer...even worse they will not even return my money...makes me wonder who is doing the scamming...biggest scammer is moneygram Angry
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Review
#1424582 Review #1424582 is a subjective opinion of poster.
Service
Moneygram Customer Care
Cons
  • I do not like
  • I hated it
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund
2.3
Details
I have been sending money through Moneygram to family back home for 7 years and suddenly I am unable to login to my account and their customer service says that they cannot provide any information to why. I have a lot of personal information and they cannot withhold it...
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3 comments
Broderick
#1675713

MoneyGram also just cancel my money send the other night then then closed my online account . They would not give a reason why then finally I talk to another rude employee of theirs he told me a problem with my drivers license which is a lie.

Then I want and talk to another guy he checks into my problem and he sad sorry nothing can be done to reinstate your online account its closed for good. He also said that their security dept said that I am high risk !!!!

Wow now that really pissed me off that is bad for my reputation and is slander and also defaming my good character but it did not matter what I said he just said sorry your account is closed. I will NEVER use this bad rude company ever again.

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Review
#1407397 Review #1407397 is a subjective opinion of poster.
Service
Moneygram Customer Care
Pros
  • Fast service affordability convenience
Cons
  • Blocking my account for no reason and without any explanation
Reason of review
Poor customer service

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Moneygram reviews
3.3
Details
I was using Money Gram for years. Then all of a sudden they say I can not use there company any more. All I get is they are not happy with who I send to. They told me I can not use there service any more. with no explanation. I have called there customer service and...
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1 comment
Tita
#1687572

I got the same answer but just automate no human respond

Review
#1403296 Review #1403296 is a subjective opinion of poster.
Service
Moneygram Customer Care
Cons
  • Customer service
  • Customer service was no help at all
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution