Product: Moneygram Customer Care Clear all filters (0 of 14 reviews match)
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Moneygram - Disgusting Service

Customer Service is disgusting and cannot hold a conversation. Its literally like talking to robuts. Readoning ability very poor. Supervisor was extremly rude. I have never had this many issues dealing with a company.
1.0
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Moneygram Customer Care
#1204434
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Today I went to my local moneygram center here in the USA and went up to the kiosk and was told I needed to call into moneygram. I did as per the instruction but to my surprise the number of questions moneygram asked me about my personal information in a store full of...
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Moneygram Customer Care
#1135813
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Moneygram - Money grams sucks

Money gram dont do transactions to nirgeria becos of they think its a scam its not a a scam i know people in nigeria wives have husbands working o n oil rigs overseas near nigeria it costs money to get these men home i know becos i am decline from money grams
1.0
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Moneygram Customer Care
#1119603
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Moneygram - Refund

I was untitled to a refund, it does not make since that it takes More then 3 weeks to get $50 they kept transferring me around no one is in charge you can't even talk to a manager and what makes it bad is that you can barely understand their English worst service every no one should ever use moneygram I had the same problem with western union and my money was refunded the same day
1.0
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Moneygram Customer Care
#1101005
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After contacting them when my daughter-in-law had to call me and was trying to receive the funds at a bank I sent for her birthday, someone named "Kumar" with a very heavy British accent denied the transfer based on some arbitrary feeling even after answering all the...
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2.2
Product
Moneygram Customer Care
I liked
  • Being royaly screwed
  • Initial service encounter
I didn't like
  • Customer service is worse i have ever experienced
  • Undependable rendering of service
#1094709
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I would like to thank Kim Mc Bride for her helpful customer service.This was a very complex case of money return in two cases and then money send Internationally. She did all the big complexities of this process extremely well and quickly. She talked to a manager at...
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Moneygram Customer Care
#973155
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They were disrespectful and unprofessional handling pelroblems, and theyll give you inconvenience instead of convenient sending money,they said on their ad easiest way to send money which is terrible in return.yeah its quick to send money but dont you ever cancel it or...
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Moneygram Customer Care
I didn't like
  • Theyll block youwhatever reason
#950864
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I wish to file a complaint against the emploees of MoneyGram. Money was stolen at the moneygram location in another country and my fiancé was not able to pick up the money. I got no help from moneygram. As a matter of fact, they were and continue to be very rude to...
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Moneygram Customer Care
#942275
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09-26-2016:Account locked since couple months ago due to my forgetting password. tried to resolve the issue for 2 days..gave ALLmy info they needed to reset my account and pass word. They saida code would be sent to my email:From:...
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Moneygram Customer Care
#926693
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I have had a Moneygram account for YEARS and wired money to family members in Accra many times. I was attempting to wire money from my US bank account to a family member here when due to the institutional racism practiced by MoneyGram the transaction was flagged. I...
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1.2
Product
Moneygram Customer Care
I didn't like
  • Being treated like a criminal
#917406
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