Product: Moneygram Customer Care Clear all filters (11 of 11 reviews match)
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After contacting them when my daughter-in-law had to call me and was trying to receive the funds at a bank I sent for her birthday, someone named "Kumar" with a very heavy British accent denied the transfer based on some arbitrary feeling even after answering all the...
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2.2
Product
Moneygram Customer Care
I liked
  • Being royaly screwed
  • Initial service encounter
I didn't like
  • Undependable rendering of service
  • Customer service is worse i have ever experienced
#1094709
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I would like to thank Kim Mc Bride for her helpful customer service.This was a very complex case of money return in two cases and then money send Internationally. She did all the big complexities of this process extremely well and quickly. She talked to a manager at...
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Product
Moneygram Customer Care
#973155
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They were disrespectful and unprofessional handling pelroblems, and theyll give you inconvenience instead of convenient sending money,they said on their ad easiest way to send money which is terrible in return.yeah its quick to send money but dont you ever cancel it or...
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Product
Moneygram Customer Care
I didn't like
  • Theyll block youwhatever reason
#950864
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I wish to file a complaint against the emploees of MoneyGram. Money was stolen at the moneygram location in another country and my fiancé was not able to pick up the money. I got no help from moneygram. As a matter of fact, they were and continue to be very rude to...
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Product
Moneygram Customer Care
#942275
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09-26-2016:Account locked since couple months ago due to my forgetting password. tried to resolve the issue for 2 days..gave ALLmy info they needed to reset my account and pass word. They saida code would be sent to my email:From:...
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Product
Moneygram Customer Care
#926693
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I have had a Moneygram account for YEARS and wired money to family members in Accra many times. I was attempting to wire money from my US bank account to a family member here when due to the institutional racism practiced by MoneyGram the transaction was flagged. I...
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1.2
Product
Moneygram Customer Care
I didn't like
  • Being treated like a criminal
#917406
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Bought tickets to a festival from a person located in Maryland.Gave seller my address and phone number so they could FedEX my tickets. Spoke with the seller several times. The agreed to plan was for the seller to FedEX me the tickets, and I would send them $470 via...
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1.0
Moneygram New Fairfield, Connecticut
Product
Moneygram Customer Care
I liked
  • Turning them into the better business bereau
I didn't like
  • Customer service is worse i have ever experienced
#905336
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I'm so tired of dealing with outsourced customer service, not only because of the obvious economic implications and the big picture effect it has on other entry level workers in the United States, --I'm tired because it's harder to empathize with a person who has no...
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1.0
Product
Moneygram Customer Care
I liked
  • Being royaly screwed
I didn't like
  • Disrespectful representatives
#853424
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The title of this post is: Moneygram Rant! I will never, ever in this life or the next use Moneygram services for any reason whatsoever. I had the worst experience with this company. It took me and the other party 5 days to pick up funds, I rate their customer service...
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Anonymous
Anonymous

I don't blame you. I cancelled a money transfer online within minutes. I was my bank account will show the charge but MG will not collect it. But the charge happened. I figure...

Product
Moneygram Customer Care
#848286
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Here's the email I just sent to MoneyGram. I have never been so disgusted by company customer service in my entire life: To Whom it May Concern, I am writing in reference to my dealings with MoneyGram International today and the disgusting treatment I received from...
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1.0
Product
Moneygram Customer Care
I didn't like
  • Rudeness
  • Not correcting problems
  • Failure and refusal to deliver
#686835
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Moneygram - Refund

#1101005
1.0
Details
I was untitled to a refund, it does not make since that it takes More then 3 weeks to get $50 they kept transferring me around no one is in charge you can't even talk to a manager and what makes it bad is that you can barely understand their English worst service every no one should ever use moneygram I had the same problem with western union and my money was refunded the same day
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