Product: Moneygram International Money Transfer Clear all filters (0 of 41 reviews match)
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Moneygram - Poor service

I attempted 3 times to wire money to China. The bank agent in China would not release the funds. But no explanation was provided. We verified the information several times; canceled and repeated the transaction. Moneygram service provided no help at all.
1.0
Details
Customer service
Product
Moneygram International Money Transfer
I didn't like
  • Customer service gives stock answers
#1417284
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I have been sending money through Moneygram to family back home for 7 years and suddenly I am unable to login to my account and their customer service says that they cannot provide any information to why. I have a lot of personal information and they cannot withhold it...
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Anonymous
Anonymous

QUOTE : "There should be some kind of legal action against this company". You are perfectly free to initiate action anytime you please. Oh, that's right, you're waiting for so...

2.3
Product
Moneygram International Money Transfer
I liked
  • Fast service affordability convenience
I didn't like
  • Blocking my account for no reason and without any explanation
#1407397
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MoneyGram has deleted my account online. I contacted them by chat on their website, and the only answer is that I am no longer allowed to use their service. I asked for more explanations and they said for security reasons that they could not tell me why they had...
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Moneygram International Money Transfer
#1391381
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I am very disappointed with the poor service that I have received from Moneygram. Today, I tried to log into my online account to send my sister some money, only to see a notice saying that my profile has been removed - strange, as I sent money a few days ago, no...
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3.0
Product
Moneygram International Money Transfer
I liked
  • Low online fees
  • 10 minute service
I didn't like
  • Being treated unethically
  • Useless
  • Not correcting problems
#1384910
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Moneygram is wasting my time!

I tried sending a transfer from the moneygram office at Walmart and they declined my transfer to the Ukraine two days in as row! Moneygram shouldn't advertise they process international transfers if they're not going to. I was simply returning the money he had paid for in las Vegas when we he was in the US visiting. Bad business! I'll use Western union from now on.
1.5
Details
Customer service
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Product
Moneygram International Money Transfer
#1353058
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I opened an account to send some money over to my aunt, the account was validated and I made a card payment, only to have it declined without a reason and my account blocked without a reason. I contacted their "Customer Support" via online chat only to be told they...
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Product
Moneygram International Money Transfer
#1347183
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Mlhuillier - CLAIMED BUT STILL UNCLAIMED?

Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
Mlhuillier - CLAIMED BUT STILL UNCLAIMED?
I asked my friend to send money to Mr. BRYAN MENDOZA CASTELO. She send it tru Moneygram in Qatar using ooredoo money app. She sent money yester July 15, 2018 around 1842H. My friend Bryan tried to claim money but the teller said that its already CLAIMED. HOW COME? Heres our conversation. And even in BDO and Cebuana, its already claimed. Its P15000 and will use to pay hospital billing of my niece
Product
Moneygram International Money Transfer
#1304588
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I attempted to send money to my granddaughter who was on a class trip in Germany. After spending a ridicules amount of time online I finally got the funds to go. My granddaughter messaged me that MoneyGram would not release the funds to her because she is a minor. No...
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Product
Moneygram International Money Transfer
#1296004
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I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction, but...
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Anonymous
Anonymous

My sister got banned last november when she will get the money. I dont know why. this is weird we have been using moneygram for sending. What is haooenin?

Anonymous
Anonymous

I believe everyone getting banned on Nov 1st, 2018. I talked with them via chat, and they say their security system closed the account. Go use something else.

Product
Moneygram International Money Transfer
#1268481
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This company Moneygram has a very poor way of doing business! I tried to send money to my mother-in-law who I know personally of course and have met in person and have last seen 2 years ago and after trying to send through Moneygram they just cancelled my account and...
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1.0
Product
Moneygram International Money Transfer
#1251063
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