I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either.
She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. Why would I do that and give them my money for this nonsense? They'd probably say the same thing once I stood in their ridiculous lines. Waste of gas, money, and time.
I've been sending money with this company for years. What's wrong with them? No recourse or appeal department? I'd say their customer service is one of the worst I've experienced.
And, they refused to let me send money to a woman I knew in Africa last year. They have a serious problem. I will never do business with them again ...
even if they resolve this somehow. Isn't there a government agency who deals with complaints like this?
Product or Service Mentioned: Moneygram Money Transfer.
Reason of review: Closed my Online Account.
Preferred solution: Let the company propose a solution.
I didn't like: Closing my account for no reason.