Timothy A Tuv

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Verified Reviewer

My account has been closed with moneygram

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I received a message from money gram saying that my account has been suspended for whatever reasons. I dont understand

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Cons:
  • No live agents to solve problems

Preferred solution: A live representative

Anonymous

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Verified Buyer
| map-marker Dammam, Eastern Province

Refund money

Contains 2 confidential files for company representatives

I send money 19 August 2024 to my brother's account in Meezan bank his name Sufyan Akbar but until now I did not received. lot of times I have complaint to moneygram services but still pending my money in moneygram services So I request you please refund my money in my urpay account.I send you Attachement (Bank Statement) Meezan Bank 19 August 2024 to 11 November 2024 as a proof.Refrence number.8101****.

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Edan Jxo

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Verified Reviewer
| map-marker Houston, Texas

Need help to send money to my son in prison

MoneyGram - Need help to send money to my son in prison

First time I have ever tried to use MoneyGram I got this number from Securus. They connected me. I waited and waited and somebody came on the line and they said they needed to transfer me to somebody else so I waited another 20 minutes and when I was explaining my situation and the phone just went blank I am assuming she just hung up on me so Im very disappointed because that was my first experience and it was terrible

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User's recommendation: Not after this incident that I just had

Felixberto G

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|

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We send a money

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MoneyGram - We send a money
Contains 1 confidential file for company representatives

We cannot open my MoneyGram for sending to my family. How long do we have to wait for this thing to come back today?

Then, I'll have a check for your system to make sure that you can do that for us. We will have a little more information about the new system and then I can send the money.

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Preferred solution: Yes

User's recommendation: I need to send MoneyGram

Law M Pyi

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Verified Buyer
|

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Verified Reviewer
| map-marker Atlanta, Georgia

Refund

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MoneyGram - Refund
Contains 1 confidential file for company representatives

I send to money for Thailand five day's ago but they cannot take out the money I dont know what happened please I want to refund my money back Ill try to call the customer phone number ,800) 926-**** but its not the answer for me please I need your help to call me back my number 404287**** please

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Loss:
$500

Preferred solution: Full refund

User's recommendation: Lawmeh

Dawood A Neg

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Verified Buyer
|

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Verified Reviewer
| map-marker Jeddah, Mecca Region

Pending transfer

MoneyGram - Pending transfer
Contains 1 confidential file for company representatives

I was sending money to my cousin and the transfer is pending. Please solve my problem. My cousin needs the money, so please solve my problem.

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Garland Qxz

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Verified Buyer
|

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Lost money

MoneyGram - Lost money
MoneyGram - Lost money - Image 2
Contains 1 confidential file for company representatives
Original review updated Sep 25, 2024

BReed,Mailed money orders to pay bills lost in mail I have the receipts trying to stop payment. On money orders because i called the recipients andvthey have not recieved the payments for my bill that were needing be paid i purchased the money orders on the 28 of august and mailed them on the 9the september they still have not been recieved

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Loss:
$633

Preferred solution: Full refund

User's recommendation: Try to pay bills online mail hazards

Reida Vgj

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|

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Verified Reviewer
| map-marker Gatineau, Quebec

Je pas recue mon interac pour recevoir l'argent

MoneyGram - Je pas recue mon interac pour recevoir l'argent
MoneyGram - Je pas recue mon interac pour recevoir l'argent - Image 2
Contains 1 confidential file for company representatives

je recoi une mondat moneygram ca fait une semiane et jusqua aujord'hui j'ai pas recu mon email pour ajouter l'argent a mon compte

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Pearlena Krg

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Verified Reviewer
| map-marker Lomas De Tecamachalco, Mexico

Transfer

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MoneyGram - Transfer
MoneyGram - Transfer - Image 2

Get different kind of numbers to call to speak to someone to help with your transaction that never could speak to nobody they give you a darn choice but speak to someone very angry because normally I get my transaction transferred to my husband's account list in 20-30 minutes every month and now it's going to take more days before he gets it he has an emergency and I can't get a hold of anything except call my bank and cancel the transaction

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Joshawa Pmg

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Verified Buyer
| map-marker Corpus Christi, Texas

Zero rating I can’t get my money $2,516.00 refunded at Walmart

MoneyGram - Zero rating I can’t get my money $2,516.00 refunded at Walmart
Contains 1 confidential file for company representatives

I need to collect a refund at Walmart but I need a new reference number in order to be able to do this. The amount need to collect $2,500.00 plus a $16.00 service fee!

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User's recommendation: Avoid using Money Gram

Anonymous
map-marker Schenectady, New York

My transfer has not been sent

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I sent a transfer to my account from January 24 and another one on the 25th and to date they are not delivered. The first one is to my account and the second one is to another person That individual needs the money for medical bills and I need my money to do personal business and I have not received anything.

There is no way that a transfer should take 10 business days. Theat is unacceptable. I have called before and was told the bank needs to accept the funds which was not the case.

I spoke to the bank manager and it's money gram that hasn't sent the funds. I am going to make a report to corporate.

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Allysson Khw
map-marker Dallas, Texas

Ridiculous

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They really could

Not tell me anything. I sent the money and expected it to be there at a reasonable time.

All they said was its in progress and will be deposited end of day.

When I asked what waved of day he said he didnt have that information. It was such a waste of time even speaking with him!

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Md T Qxw

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| map-marker Abqaiq, Ash Sharqiyah

Money tarsfar Panding

MoneyGram - Money tarsfar Panding
Contains 1 confidential file for company representatives

Money tarsfar Panding please help me please tarsfar me money Mr mohammad Aslam my father please money India tarsfar

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Berthony T

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Verified Buyer
| map-marker Reseda, California

I miss the last name

Contains 1 confidential file for company representatives

Hello this is Berthony Thomas my reason to text you to night I send a transfer to Wenslord Weldigger and I miss to put cossier in the receipt can you fix it for me please the full name is Wenslord Weldigger Cossier

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User's recommendation: Wenslord Weldigger Cossier

Vilma A Cvi

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Verified Reviewer

Acerca de un envío

Hice un envío ayer y aún no sale reflejado en la cuenta. Me urge porque es para un tratamiento médico y ahora me dicen que hasta el lunes estará disponible. Muy mal servicio.

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Preferred solution: Deliver product or service ordered

Vilma A Cvi

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Verified Reviewer
| map-marker Buena Park, California

Acerca de un envío

Hice un envío ayer y todavía no aparece reflejado en la cuenta y me urge x q es para un tratamiento médico y me dicen q hasta el lunes va a estar disponible muy mal servicio

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About

Related Companies

Alibaba Group, Aliexpress, Lazada Malaysia, Lazada Philippines, Cainiao Network

Summary

MoneyGram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. MoneyGram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company.

MoneyGram reviews and complaints

MoneyGram is ranked 68 out of 241 in Cash Services category

Area Served

Asia, Worldwide, USA, Other, Europe

Payment Methods

MasterCardVISA

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