Closed my online account for no apparent reason without any notifications because I tried to send $270 to France. really $270? and was told to look elsewhere if I ever want to send some money. I am really not sure who they have working in their security department but...Read more
We are receiving money, and we’ve been standing here at a stater bros counter for almost 2 hours. The stater bros clerk is on the phone with a money gram rep for a good 2 hours, and spoke to 4 different money gram employees. We got verified on the phone, money order...Read more
I am a CPA that operates a business management firm. Have a client in Bali that I needed to send money to. They allowed me to send them money once, then a few days later, when I needed to send the remainder of a payment, they closed my account for no reason, and with...Read more
I didn't like
- Entire experience
Moneygram - Disgusting Service
Customer Service is disgusting and cannot hold a conversation. Its literally like talking to robuts. Readoning ability very poor. Supervisor was extremly rude. I have never had this many issues dealing with a company.
Moneygram - Terrible service
Said i cannot ever send money online for no reason at all.
I have been scammed by a man who tricked me into sending him many 1000s of $ and when I asked Moneygram to block this person because he keeps actively scamming people, all I had was dismissals and lies. I reported this person to the police, his case is now in court but...Read more
I didn't like
- Fraudulent operations
Moneygram - Worst ever for 37 years
3.5 hour on hold on phone, 3 times hang up on me, 16 times trasfer me to another department. Finilly confirmed money transfer in system but rejected to pay me. And the best ever girl pretended to be an aswermachine. Twice asked to connect with manager, both time after 30-40 min on hold, disconnected. Will NOT recomended. Absolutly rip off. Will report it to media and internet.
I have used Moneygram for five years. I've had some problems with them but was always able to resolve them. Today I tried sending money through their online service and could not. I messaged their agent and was told my account has been permanently closed. I asked why...Read more
I didn't like
- Customer service gives stock answers
- Wasted my time
- Avoid them
Money gram had bad service on phone, yesterday i was on hold for 2 hours, today i called again about 30 minuets final a agent came on and told me he will transfer the call and I waited almost another 2 hours, money gram we have things to do, bad bad bad service you...Read more
Tried to send 4000.00 pounds to the USA almost got tot he end then error reported told to do it again then they take my money but hold it and tell me that it can take 7-10 days to be returned back to me. This is a terrible company my brother might loose his house due...Read more
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