
MoneyGram
MoneyGram Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneyGram has 2.0 star rating based on 1184 customer reviews. Consumers are mostly dissatisfied.
31% of users would likely recommend MoneyGram to a friend or colleague.
- Rating Distribution
Pros: Reliability and ease of use, Turning them into the better business bereau, I use to like it because it was handy sending money from my home.
Cons: Customer service was no help at all, Not correcting problems, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneyGram has 2.0 star rating based on 1184 customer reviews. Consumers are mostly dissatisfied.
31% of users would likely recommend MoneyGram to a friend or colleague.
- Rating Distribution
Pros: Reliability and ease of use, Turning them into the better business bereau, I use to like it because it was handy sending money from my home.
Cons: Customer service was no help at all, Not correcting problems, Customer service.41% of users think that MoneyGram should improve its Payments.
40% of users say that they will definitely use MoneyGram in the future for similar services or products.Recent recommendations regarding this business are as follows: "Have a proper and clear Transaction issues towards your customer Have a good customer service", "Have a proper Transaction Issues to your customer. ( Example : "Ready to Pick up transaction" but on hold status unavailable online so confusing )", "Not after this incident that I just had", "Wenslord Weldigger Cossier", "Please my tarnsfer recovry".
Most users ask MoneyGram for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account has been closed with moneygram
I received a message from money gram saying that my account has been suspended for whatever reasons. I dont understand
- No live agents to solve problems
Preferred solution: A live representative
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Refund money
I send money 19 August 2024 to my brother's account in Meezan bank his name Sufyan Akbar but until now I did not received. lot of times I have complaint to moneygram services but still pending my money in moneygram services So I request you please refund my money in my urpay account.I send you Attachement (Bank Statement) Meezan Bank 19 August 2024 to 11 November 2024 as a proof.Refrence number.8101****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need help to send money to my son in prison
First time I have ever tried to use MoneyGram I got this number from Securus. They connected me. I waited and waited and somebody came on the line and they said they needed to transfer me to somebody else so I waited another 20 minutes and when I was explaining my situation and the phone just went blank I am assuming she just hung up on me so Im very disappointed because that was my first experience and it was terrible
User's recommendation: Not after this incident that I just had
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe send a money
We cannot open my MoneyGram for sending to my family. How long do we have to wait for this thing to come back today?
Then, I'll have a check for your system to make sure that you can do that for us. We will have a little more information about the new system and then I can send the money.
Preferred solution: Yes
User's recommendation: I need to send MoneyGram
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Refund
I send to money for Thailand five day's ago but they cannot take out the money I dont know what happened please I want to refund my money back Ill try to call the customer phone number ,800) 926-**** but its not the answer for me please I need your help to call me back my number 404287**** please
Preferred solution: Full refund
User's recommendation: Lawmeh
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pending transfer
I was sending money to my cousin and the transfer is pending. Please solve my problem. My cousin needs the money, so please solve my problem.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost money
BReed,Mailed money orders to pay bills lost in mail I have the receipts trying to stop payment. On money orders because i called the recipients andvthey have not recieved the payments for my bill that were needing be paid i purchased the money orders on the 28 of august and mailed them on the 9the september they still have not been recieved
Preferred solution: Full refund
User's recommendation: Try to pay bills online mail hazards
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Je pas recue mon interac pour recevoir l'argent
je recoi une mondat moneygram ca fait une semiane et jusqua aujord'hui j'ai pas recu mon email pour ajouter l'argent a mon compte
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Transfer
Get different kind of numbers to call to speak to someone to help with your transaction that never could speak to nobody they give you a darn choice but speak to someone very angry because normally I get my transaction transferred to my husband's account list in 20-30 minutes every month and now it's going to take more days before he gets it he has an emergency and I can't get a hold of anything except call my bank and cancel the transaction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Zero rating I can’t get my money $2,516.00 refunded at Walmart
I need to collect a refund at Walmart but I need a new reference number in order to be able to do this. The amount need to collect $2,500.00 plus a $16.00 service fee!
User's recommendation: Avoid using Money Gram
My transfer has not been sent
I sent a transfer to my account from January 24 and another one on the 25th and to date they are not delivered. The first one is to my account and the second one is to another person That individual needs the money for medical bills and I need my money to do personal business and I have not received anything.
There is no way that a transfer should take 10 business days. Theat is unacceptable. I have called before and was told the bank needs to accept the funds which was not the case.
I spoke to the bank manager and it's money gram that hasn't sent the funds. I am going to make a report to corporate.
Ridiculous
They really could
Not tell me anything. I sent the money and expected it to be there at a reasonable time.
All they said was its in progress and will be deposited end of day.
When I asked what waved of day he said he didnt have that information. It was such a waste of time even speaking with him!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Money tarsfar Panding
Money tarsfar Panding please help me please tarsfar me money Mr mohammad Aslam my father please money India tarsfar
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I miss the last name
Hello this is Berthony Thomas my reason to text you to night I send a transfer to Wenslord Weldigger and I miss to put cossier in the receipt can you fix it for me please the full name is Wenslord Weldigger Cossier
User's recommendation: Wenslord Weldigger Cossier
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAcerca de un envío
Hice un envío ayer y aún no sale reflejado en la cuenta. Me urge porque es para un tratamiento médico y ahora me dicen que hasta el lunes estará disponible. Muy mal servicio.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Acerca de un envío
Hice un envío ayer y todavía no aparece reflejado en la cuenta y me urge x q es para un tratamiento médico y me dicen q hasta el lunes va a estar disponible muy mal servicio
About
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MoneyGram is a financial services company in worldwide money transfer services, working closely with specially chosen agents in 186,000 locations across 190 countries and territories. The business was incorporated in December 2003. The corporate office of the company is based in Minneapolis, Minnesota. It has additional facilities in Brooklyn Center, Minnesota, Lakewood and Colorado. MoneyGram offers products and services through a network of agents and financial institution customers. It provides money transfer services, money orders, and bill payment services to consumers. To contact the customer service one should write to email using the website of the company.

MoneyGram is ranked 68 out of 241 in Cash Services category
Asia, Worldwide, USA, Other, Europe
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