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I was using Money Gram for years. Then all of a sudden they say I can not use there company any more. All I get is they are not happy with who I send to. They told me I can not use there service any more. with no explanation. I have called there customer service and...
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3.3
I didn't like
  • Customer service
  • Customer service was no help at all
#1403296
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11/13/2018 - I go to Walmart to pick up a Money Gram from my Dad and after I waited in line and promptly provided my I.D. & Reference Number the lady said Money Gram wants my Dad to call them before I can receive $1,800 - so now I call my Dad and he calls them and they...
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#1400341
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My MoneyGram account cancelled/ banned
I tried sending $4700 to my cousin in Ghana,through MoneyGram . Transaction went through using the App. My cousin went to a location in Ghana to collect the money and was told money wasn’t available, I called MoneyGram and gave details of the transaction answered...
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Anonymous
Anonymous

QUOTE : " What recourse do I have to rectify this injustice?! " ANSWER : Return to Ghana immediately and stay there. Once there, you can deal with their system much more easil...

2.8
#1398001
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MoneyGram has deleted my account online. I contacted them by chat on their website, and the only answer is that I am no longer allowed to use their service. I asked for more explanations and they said for security reasons that they could not tell me why they had...
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#1391381
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*** moneygram

*** moneygram, what the *** is Transaction under review Shocked i think western union is batter than money gram
#1385931
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I am very disappointed with the poor service that I have received from Moneygram. Today, I tried to log into my online account to send my sister some money, only to see a notice saying that my profile has been removed - strange, as I sent money a few days ago, no...
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3.0
I liked
  • 10 minute service
  • Low online fees
I didn't like
  • Not correcting problems
  • Useless
  • Being treated unethically
#1384910
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I have registered and when I sent money overseas to relatives, MoneyGram sent me email stating that my money was sent. When the relatives picked up the money, MoneyGram informed me that the money was disbursed. But when I signed in to my account to review and change my...
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#1384158
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I was attempting to receive money in NYC. I visited three CVS locations. The first two locations indicated that the printer that prints money orders was broken. The third location attempted the transaction but got a message for me to call MoneyGram customer service....
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1.0
#1380397
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I send my sister 2k to find a home because she lost hers. Talked to fraud department and they wouldn’t let it go through. Ok whatever, went to send my brother money which I send all the time and boom they shut my account down. Mind you I send money to family twice a...
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1.0
#1380386
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I am pissed with MoneyGram costumer service. Get your act to

One representative has a totally different explanation from another. Do these representatives follow company procedure or they just explain to costumers as they feel? It's a shame that one issue was answered like day and night from two different agents.
#1372597
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