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Money-Gram Reward Complaint Dated Jan /09/14 My name is Junius T. Thorne and I have doing business with Money-Gram for many years and up until I have been 100% happy with it service. I understand there are a lot of scammers and fraud around the world and the U.S. is...
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Anonymous
Anonymous

When a person had sent money to a person n before and knows them but still cant send it it comes up declined it makes me mad as l trustrd money gram so when ltried to send som...

Anonymous
Derek Logan

Yes I need to get unflagged on my situation I have the receipts and I was suppose to get money from the sender and the day I was suppose to send it the next day. I need to get...

#469862
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I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. They did not request any information to assess whether there was a security risk or not. They must have me on a black...
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Anonymous
robert

Same thing happened here i have been supporting a woman i like and going to go see in uman i tried sending money for washing machine and dryer for children and was declined mo...

Anonymous
Anonymous

The ethnicity thing could be true they just declined my transactions after uploading my ID , the system said locked my account and transaction declined. I don't know if they s...

1.0
#606051
Reply to reviews

The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund your money!And this is another slap in the face of the customer...MONEYGRAM WILL NOT PUT A STOP PAYMENT ON THE MONEY...
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Anonymous
Anonymous

Just make sure to the criminals that: if you happened to be a scammer please don’t go to moneygran because it’s going to track you anyway after you cashed out!!!!!!!!

Anonymous
Tammy

WOW, does anyone understand the liability that MoneyGram carries when refunds are requested for money orders? I don't blame MoneyGram for taking its time to make sure a money ...

#269420
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I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. She also said she had no corporate information to give me,...
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Anonymous
Vhen

The same thing happen to me de activate my account and they had no reason why they do that, I talked from India, I am mad......

Anonymous
Christian

YES, YES, YES. Exactly same thing happened with me. They closed the account with NO REASON. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense.

1.2
I didn't like
  • Closing my account for no reason
#782597
Reply to reviews
Moneygram - Very discouraged!
Moneygram - Very discouraged!
I have used moneygram off and on for many years.. My transaction was canceled BY moneygram (online)..not canceled by me... and i was told my money would be in my account within 72 hours..ok..so i sent another 100.00 (112.99) that was also canceled by moneygram...once...
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1.5
I didn't like
  • Awful service but not from the swedish customer service
  • How i was treated
#1347797
Reply to reviews
On 9/19/18 I tried Walmart to Walmart online as I have a foot injury and my son who is disabled needed some cash. I have always used Walmart to Walmart at our local store to send money. I have never had any problems in store. After completing the online questions and...
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Anonymous
Ben Ezra

The same thing happened to me yesterday. I have always used MG Online service with no issue for the past 5 years. Yesterday, MG decided that I'm not safe enough to use their s...

2.5
#1361423
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I was unable to login to my account. "We've encountered an error. We are unable to process your request at this time". So I opened the online chat and wanted to resolve the issue. The chatroom host began a series of questions to verify my account ownership. "Who was...
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Anonymous
Anonymous

They did same to me.

1.0
#1282544
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I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction, but...
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BasicHarrier
BasicHarrier

The same thing happened to me yesterday. I guess this is standard practice. Not sure of that makes me feel better or worse. I tried to send money to a friend and got a message...

#1268481
Reply to reviews
Had a transaction canceled by moneygram. They told me 3 to 10 business days till I see refund. A month later the 259.00 had still not been redeposited into my account. I've called 5 x e-mailed as well with no luck. This last call on todays date they are now telling me...
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Anonymous
Pissed off

I had the same thing happen to me.

1.0
#1348373
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Moneygram - Rip-Off Service Charge $25 not $18???
Found out i overpaid on a bill. Had bought a $100.00 MoneyGram money order, was purchased at Walmart. MO was filled out to a bill, but didn't need MO, was not used for intended purposes. Went to Walmart, spoke to money center rep, said, MO was a third party check and...
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1.2
I liked
  • Turning them into the better business bereau
I didn't like
  • Overcharged processing fee
#1347830
Reply to reviews