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Money-Gram Reward Complaint Dated Jan /09/14 My name is Junius T. Thorne and I have doing business with Money-Gram for many years and up until I have been 100% happy with it service. I understand there are a lot of scammers and fraud around the world and the U.S. is...
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Company wrote 0 private or public responses to the review from Jan 09, 2014.
Anonymous
Anonymous

When a person had sent money to a person n before and knows them but still cant send it it comes up declined it makes me mad as l trustrd money gram so when ltried to send som...

Anonymous
Derek Logan

Yes I need to get unflagged on my situation I have the receipts and I was suppose to get money from the sender and the day I was suppose to send it the next day. I need to get...

#469862
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I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. They did not request any information to assess whether there was a security risk or not. They must have me on a black...
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Company wrote 0 public responses to the review from Mar 10, 2015.
Anonymous
Deborah arch

I tryed sending money to someone I know and was told that they couldn't pick it up.not happy need to send over 600 pounds before the 12 of this month please help

Anonymous
Horseface

Doesn't seem like anyone answered your above question comparing it to refusing to serve black people: Restaurant: restaurant location; won't take your money at all; not helpfu...

1.0
#606051
Reply to reviews

The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund your money!And this is another slap in the face of the customer...MONEYGRAM WILL NOT PUT A STOP PAYMENT ON THE MONEY...
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Company wrote 0 private or public responses to the review from Oct 20, 2011.
Anonymous
Anonymous

Just make sure to the criminals that: if you happened to be a scammer please don’t go to moneygran because it’s going to track you anyway after you cashed out!!!!!!!!

Anonymous
Tammy

WOW, does anyone understand the liability that MoneyGram carries when refunds are requested for money orders? I don't blame MoneyGram for taking its time to make sure a money ...

#269420
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Resolved
I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. She also said she had no corporate information to give me,...
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Company wrote 0 private or public responses to the review from Feb 02, 2016.
Anonymous
clifford frederick nolan

you are a no good rotten company you closed my online account. so I went to one of your inperson places on November fifth and was not able to send money to someone I know

Anonymous
KA

I have been using moneygram for over 10 years to send money to family. All of a sudden they've blocked my account and customer service folks say they can't tell me anything el...

1.2
I didn't like
  • Closing my account for no reason
#782597
Reply to reviews
I was unable to login to my account. "We've encountered an error. We are unable to process your request at this time". So I opened the online chat and wanted to resolve the issue. The chatroom host began a series of questions to verify my account ownership. "Who was...
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Company wrote 0 private or public responses to the review from Jun 18.
Anonymous
Anonymous

They did same to me.

1.0
#1282544
Reply to reviews
I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction, but...
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Company wrote 0 public responses to the review from May 31.
Anonymous
Anonymous

My sister got banned last november when she will get the money. I dont know why. this is weird we have been using moneygram for sending. What is haooenin?

Anonymous
Anonymous

I believe everyone getting banned on Nov 1st, 2018. I talked with them via chat, and they say their security system closed the account. Go use something else.

#1268481
Reply to reviews
Moneygram - Very discouraged!
Moneygram - Very discouraged!
I have used moneygram off and on for many years.. My transaction was canceled BY moneygram (online)..not canceled by me... and i was told my money would be in my account within 72 hours..ok..so i sent another 100.00 (112.99) that was also canceled by moneygram...once...
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Company wrote 0 private or public responses to the review from Sep 05.
1.5
I didn't like
  • Awful service but not from the swedish customer service
  • How i was treated
#1347797
Reply to reviews
My MoneyGram account cancelled/ banned
I tried sending $4700 to my cousin in Ghana,through MoneyGram . Transaction went through using the App. My cousin went to a location in Ghana to collect the money and was told money wasn’t available, I called MoneyGram and gave details of the transaction answered...
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Company wrote 0 private or public responses to the review from Nov 11.
Anonymous
Anonymous

QUOTE : " What recourse do I have to rectify this injustice?! " ANSWER : Return to Ghana immediately and stay there. Once there, you can deal with their system much more easil...

2.8
#1398001
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On 9/19/18 I tried Walmart to Walmart online as I have a foot injury and my son who is disabled needed some cash. I have always used Walmart to Walmart at our local store to send money. I have never had any problems in store. After completing the online questions and...
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Company wrote 0 private or public responses to the review from Sep 20.
Anonymous
Ben Ezra

The same thing happened to me yesterday. I have always used MG Online service with no issue for the past 5 years. Yesterday, MG decided that I'm not safe enough to use their s...

2.5
#1361423
Reply to reviews
On November 19, 2018 I purchased a $900 money order from Wal-Mart, through money gram. From the time of being inside the store and going home unloading my bags out my car, I lost that money order within the same hour. I called money gram to see what could possibly be...
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Company wrote 0 private or public responses to the review from Nov 28.
I didn't like
  • Not honest
  • Very rude
  • Did not do their job
#1409684
Reply to reviews