Most helpful reviews first
Money-Gram Reward Complaint Dated Jan /09/14 My name is Junius T. Thorne and I have doing business with Money-Gram for many years and up until I have been 100% happy with it service. I understand there are a lot of scammers and fraud around the world and the U.S. is...Read more
Company wrote 0 private or public responses to the review from Jan 09, 2014.
I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. They did not request any information to assess whether there was a security risk or not. They must have me on a black...Read more
Company wrote 0 public responses to the review from Mar 10, 2015.
The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund your money!And this is another slap in the face of the customer...MONEYGRAM WILL NOT PUT A STOP PAYMENT ON THE MONEY...Read more
Company wrote 0 private or public responses to the review from Oct 20, 2011.
I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. She also said she had no corporate information to give me,...Read more
Company wrote 0 private or public responses to the review from Feb 02, 2016.
I didn't like
- Closing my account for no reason
I was unable to login to my account. "We've encountered an error. We are unable to process your request at this time". So I opened the online chat and wanted to resolve the issue. The chatroom host began a series of questions to verify my account ownership. "Who was...Read more
Company wrote 0 private or public responses to the review from Jun 18.
I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction, but...Read more
Company wrote 0 public responses to the review from May 31.
I have used moneygram off and on for many years.. My transaction was canceled BY moneygram (online)..not canceled by me... and i was told my money would be in my account within 72 hours..ok..so i sent another 100.00 (112.99) that was also canceled by moneygram...once...Read more
Company wrote 0 private or public responses to the review from Sep 05.
I didn't like
- Awful service but not from the swedish customer service
- How i was treated
I tried sending $4700 to my cousin in Ghana,through MoneyGram . Transaction went through using the App. My cousin went to a location in Ghana to collect the money and was told money wasn’t available, I called MoneyGram and gave details of the transaction answered...Read more
Company wrote 0 private or public responses to the review from Nov 11.
On 9/19/18 I tried Walmart to Walmart online as I have a foot injury and my son who is disabled needed some cash. I have always used Walmart to Walmart at our local store to send money. I have never had any problems in store. After completing the online questions and...Read more
Company wrote 0 private or public responses to the review from Sep 20.
On November 19, 2018 I purchased a $900 money order from Wal-Mart, through money gram. From the time of being inside the store and going home unloading my bags out my car, I lost that money order within the same hour. I called money gram to see what could possibly be...Read more
Company wrote 0 private or public responses to the review from Nov 28.
Do you have something to say about Moneygram? What happened? What can we help you with?