money money gram service customer service customer gram account transaction money order transfer
Money-Gram Reward Complaint Dated Jan /09/14 My name is Junius T. Thorne and I have doing business with Money-Gram for many years and up until I have been 100% happy with it service. I understand there are a lot of scammers and fraud around the world and the U.S. is...
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16 comments
Anonymous
#1628419

For how long will it take if money gram red flag someone's name.

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Review
#469862 Review #469862 is a subjective opinion of poster.
1.0
Details
I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. They did not request any information to assess whether there was a security risk or not. They must have me on a black...
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60 comments
Anonymous
#1770190

The same has happened to my boyfriend and I. An interracial couple

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Review
#606051 Review #606051 is a subjective opinion of poster.
Reason of review
Pissed for bad treatment
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • moneygram complaints
The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund your money!And this is another slap in the face of the customer...MONEYGRAM WILL NOT PUT A STOP PAYMENT ON THE MONEY...
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39 comments
Anonymous
#1497283

Just make sure to the criminals that: if you happened to be a scammer please don’t go to moneygran because it’s going to track you anyway after you cashed out!!!!!!!!

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Review
#269420 Review #269420 is a subjective opinion of poster.
Loss
$300
1.2
Details
I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. She also said she had no corporate information to give me,...
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35 comments
Anonymous
#1639288

today I have also same problem with money gram, my account closed. I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents.

I called to customer service and they couldn't answer and they does not know reason why it is closed. whats the problem with money gram, any body know>???????

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Resolved
Review
#782597 Review #782597 is a subjective opinion of poster.
Service
Moneygram Money Transfer
Cons
  • Closing my account for no reason
Reason of review
Closed my Online Account
Preferred solution
Let the company propose a solution
Tags
  • moneygram complaints
I purchased a money gram at Walmart on a Sunday to give my nephew who needed money right away. The manager failed to tell me that he would not be able to cash it for 72 hours. I called Money Gram, and they said they could take it to a check cashers and pay their fee...
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21 comments
Anonymous
#1431179

We made a money gram on feb9,2018 at Wal-Mart in gunbarrel city,tx and tried cashing it because we needed to hold off on what we were gonna pay to buy food! On feb10,2018, today, we went to a Wal-Mart to cash it and it was declined.

The whole "u can call that number" and blah blah blah *** *** Wtf WALMART! Piece of crap money gram!

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Review
#376135 Review #376135 is a subjective opinion of poster.
Loss
$1000

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Verified Buyer

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I have being block need help to unblock | Moneygram review

3.1
Details
I have being block need help to unblock - Moneygram review
It was my wedding time and I was sending money to Cameroon. When I discovered that I am not able to send money anymore. After too many calls, I wasn't able to have even the right reasons for my block transfer. Have being called many times without my problem resolved. But, now it's more than 2 years that am not able to send money through you. Please unlocked me and make my life easy like in the past. Thank you for your comprehension.
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Review
#1754180 Review #1754180 is a subjective opinion of poster.
Service
Moneygram Money Transfer
Pros
  • Lower transfert fees
  • Lower money transfert fees
Cons
  • Lack of explanation in front of any situation or problem
Reason of review
Not able to send money. I was blocked
Preferred solution
Unlocked me to send money
Tags
  • wire payment
  • agent misrepresentation
  • Moneygram Scam
purchased a 31.00 money order to pay my insurance, company never received it .I called money gram and was told they would take 15.00 and would send me the 15.00 the original was never cashed buy I still had to pay 15.00 I asked what was the 15.00 for and was told for...
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8 comments
Anonymous
#1736035

DONT USE MONEYGRAM GO TO THE USPO....LESS TIME DRAMA AND THEY ARE ABLE TRACK MONEYORDERS WITH RECEIPT OR NOT AND THE CUSTOMER SERVICE IS ALOT BETTER

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Review
#1297763 Review #1297763 is a subjective opinion of poster.
Service
Moneygram Money Order
Reason of review
Problems with payment
I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction, but...
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10 comments
Anonymous
#1781004

I see this is common practice for MoneyGram because they banned me too. I have only used the service a few times and have never had any issues until now.

I am in disbelief about being banned because I have never been banned by any type of financial service in general. I also asked for a reason and was given the same vague reasons as everyone else. I find it unacceptable!

Yes, I can go and use another service to send money, but just beeping banned when I have not don anything to cause MoneyGram to ban me just does not sit right with me. Sincerely, Upset & Disappointed Consumer

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Review
#1268481 Review #1268481 is a subjective opinion of poster.
Service
Moneygram International Money Transfer
Reason of review
Problems with payment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dont snd or recuve money from this compay.totaly rabish | Moneygram review

1.0
Details
Dont snd or recuve money from this compay.totaly rabish - Moneygram review
Calling customer serive regular 2 days.none of contact is working of money gram.i have urgent need of money but they are showing error code 4036.when i logging refernce code they say contact custimer service.how to cantact money gram customer service when none of contact i not working.
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Review
#1719197 Review #1719197 is a subjective opinion of poster.
Cons
  • Really bad customer service
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Nothing

Contact Moneygram Customer Service

Website:
Mailing Address:
2828 N Harwood St
Dallas, TX 75201
USA
Phone:
(800) 926-9400
All Moneygram Contacts

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Latest Question

Moneygram Questions
1.0
Details
I send money to people in the Philippines who are suffering from hunger or very poor housing conditions. A little money can do a lot for many people there. Several days ago, I sent $100 to help a family to get food and medicine. There was something else that they...
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Review
#1708346 Review #1708346 is a subjective opinion of poster.
Service
Moneygram Money Transfer
Cons
  • Closed my account for no reason
  • I was told that i can never use their money transfer services
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution