They said that my account was under review for a week and tell me to call back a week later. I waited for a week and try to send money back to my sister and brothers.
I had a conversation with one of the representatives on MoneyGram about why that I cant sent money. They said that the company are not Comfortable of me sending money with their company to my familys in Laos. I had been sending money with MoneyGram for years and had been a value costumer and they cant even give me a real answer of why they had discontinued my account. Im very disappointed with their answer or lack off.
I didnt do anything illegal or wrong to be treated that way.
I just want to help my families out that need my help financially because Laos is a poor country and money from here goes a long way for their survival. I hope that is a good enough Reason for a not so great of reviews
User's recommendation: None at the moment until they fix my account issue.
Product or Service Mentioned: Moneygram Money Transfer.
Moneygram Pros: Lower money transfert fees, Lower transfert fees.
Moneygram Cons: Lack of explanation in front of any situation or problem, Customer service was no help at all.
Location: Boise, Idaho