They said that my account was under review for a week and tell me to call back a week later. I waited for a week and try to send money back to my sister and brothers.

I had a conversation with one of the representatives on MoneyGram about why that I cant sent money. They said that the company are not Comfortable of me sending money with their company to my familys in Laos. I had been sending money with MoneyGram for years and had been a value costumer and they cant even give me a real answer of why they had discontinued my account. Im very disappointed with their answer or lack off.

I didnt do anything illegal or wrong to be treated that way.

I just want to help my families out that need my help financially because Laos is a poor country and money from here goes a long way for their survival. I hope that is a good enough Reason for a not so great of reviews

User's recommendation: None at the moment until they fix my account issue.

Product or Service Mentioned: Moneygram Money Transfer.

Moneygram Pros: Lower money transfert fees, Lower transfert fees.

Moneygram Cons: Lack of explanation in front of any situation or problem, Customer service was no help at all.

Location: Boise, Idaho

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