Moneygram - Wells cant handle cashier checks from their own provider.
Money Gram provides cashiers checks to other institutions. Money Gram was a part of Wachovia. Wachovia was acquired by Wells Fargo.
Wells acquisition of Wachovia happened in 2008. They are still integrating Wachovia, one state at a time from east to west. Most recently Georgia. If branch is not in a state that completed the process branch cant access Money Gram cashiers check numbers in Wells own system - even though Wells owns money Gram thru Wachovia. Wells Fargo branches west of the Mississippi cant access money Gram cashiers checks even though the are a Wells Fargo product. Amazing !
I purchased a cashiers check through my bank for my daughter. The check was not accepted by her Wells branch in Los Angles on Wilshire Blvd. Check purchased on 5 Nov 2010, on 12 Nov 2010 she attempted to deposit the check. After waiting an hour it was returned to her - they couldn't access the check number. It was a money Gram cashiers check. Their own product. I cant believe this! This is incompetence. Lets hope they go under rapidly and spare customers the pain.