Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Value for money

I work at a travel agent that operates Western Union transactions; we require ID for both senders and recipients, and a receiver *must* have a valid transaction number for the payout to go ahead.

Clearly that is not the case with this circus. Had a gumtree item allegedly being sent on the understanding that I'd give the sender the transaction number once I'd received the item.

No item received, no transaction number sent by me; yet the scammer still managed to take full payment despite not having the number that is allegedly required to process a payout.

Better yet, because the transfer was "successfully" completed: I can't get my money back.

Complete joke of a service. Someone should not be able to receive a payment with nothing other than a sender's name and transaction amount. Awful.

Reason of review: Not as described.

Monetary Loss: $80.

Preferred solution: Full refund.

I liked: Being royaly screwed, Quickness that it is sent.

I didn't like: Undependable rendering of service, Fraudulent operations, Apparent ease of abuse.

Company wrote 0 public responses to the review from Jul 01, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like