Moneygram - Woefully broken service
I work at a travel agent that operates Western Union transactions; we require ID for both senders and recipients, and a receiver *must* have a valid transaction number for the payout to go ahead.
Clearly that is not the case with this circus. Had a gumtree item allegedly being sent on the understanding that I'd give the sender the transaction number once I'd received the item.
No item received, no transaction number sent by me; yet the scammer still managed to take full payment despite not having the number that is allegedly required to process a payout.
Better yet, because the transfer was "successfully" completed: I can't get my money back.
Complete joke of a service. Someone should not be able to receive a payment with nothing other than a sender's name and transaction amount. Awful.
This reviewer shared experience about not as described and wants this business to issue a full refund as the author lost $80. The author is overall dissatisfied with Moneygram. The most disappointing about moneygram wire transfer from Moneygram was undependable rendering of service, fraudulent operations and apparent ease of abuse , but reviewer liked being royaly screwed. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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