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I work at a travel agent that operates Western Union transactions; we require ID for both senders and recipients, and a receiver *must* have a valid transaction number for the payout to go ahead.

Clearly that is not the case with this circus. Had a gumtree item allegedly being sent on the understanding that I'd give the sender the transaction number once I'd received the item.

No item received, no transaction number sent by me; yet the scammer still managed to take full payment despite not having the number that is allegedly required to process a payout.

Better yet, because the transfer was "successfully" completed: I can't get my money back.

Complete joke of a service. Someone should not be able to receive a payment with nothing other than a sender's name and transaction amount. Awful.

Reason of review: Not as described.

Monetary Loss: $80.

Preferred solution: Full refund.

I liked: Being royaly screwed, Quickness that it is sent.

I didn't like: Undependable rendering of service, Fraudulent operations, Apparent ease of abuse.

Company wrote 0 public responses to the review from Jul 01, 2016.
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